Item Pick-Up & Delivery Information

·   Once a successful bidder has been contacted by our call back team to be informed that they indeed were the winning bidder, items will be available for pick-up at KW Habilitation,  99 Ottawa Street South, Kitchener. Call backs will happen on the evenings of Thursday March 17th and Friday March 18th.

·   Pick up times for Curbside Pickup/Drive-Thru will be given at the time of callbacks. Pick ups will be on Saturday, March 19th from 9 am until 6 pm. If needed additional pick ups will be on Sunday, March 20th from 10 am until 1 pm. When coming to pick up your items we ask you to please enter from 108 Sydney Street due to we can not block Ottawa Street with the Ion rail. Ottawa Street will be the exit for our pickups.

·   Deliveries are available and can be arranged for those residing within the cities of Kitchener or Waterloo. A $10 delivery charge will apply to these local deliveries. Any delivery beyond Kitchener-Waterloo, additional delivery charges will apply. Deliveries will be made Saturday and Sunday - someone must be home to accept delivery.

·   Visa, Master Card & Debit and Cash will be accepted at pick up location ONLY.  Delivery payments terms are cash or personal cheque (with driver's license) - postdated cheques not accepted upon delivery. Delivery payments by Visa or Master Card may also be arranged during call back confirmation.